Privacy Policy for ChatBasePro
Effective Date: June 25, 2025
Welcome to ChatBasePro, accessible from www.chatbasepro.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws.
1. Information We Collect
- Personal Data: Name, email address, billing details, company name (if provided).
- Usage Data: IP address, browser type, pages visited, session duration.
- Payment Info: Handled securely via Stripe. We do not store card details.
- Chatbot Interaction: Temporary storage of chat input to improve responses.
2. How We Use Your Information
- To deliver and enhance our services
- To manage subscriptions and payments
- To communicate updates or service information
- To analyze usage and improve performance
3. Legal Basis for Processing (GDPR)
We process your data under the following legal bases:
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interest
4. Your Rights Under GDPR and CCPA
EU Residents: You may access, correct, delete, or restrict processing of your data.
California Residents: You may request disclosure, deletion, and opt-out of data sales (we do not sell data).
To exercise these rights, email us at info@chatbasepro.com.
5. Cookies and Analytics
We use cookies to personalize content and analyze traffic. You can manage cookie settings in your browser.
6. Data Sharing and Third Parties
We may share data with Stripe (payments), Google Analytics (usage analysis), and Webador (hosting). All third parties are GDPR/CCPA-compliant.
7. Data Security
We use SSL encryption, secure servers, and access controls to protect your data.
8. Data Retention
We retain personal data only as long as necessary to fulfill purposes or comply with legal requirements.
9. Children’s Privacy
Our service is not intended for children under 13. We do not knowingly collect data from minors.
10. Updates to This Policy
We may revise this policy. Any changes will be posted here with a revised effective date.
11. Contact
If you have questions about this Privacy Policy, please contact us:
Email: info@chatbasepro.com
Website: www.chatbasepro.com